IIS CRM - Enquiry Management System

Many organizations and companies struggle to manage their enquiries, a lot of time and effort is wasted in recollecting the history of discussions done with particular customer or prospects since the details are maintained in the cluttered way.

For example many Organization has Seven Division (More Or Less) in Retail and Export Market or any other business the company boards of directors needs to view for each division business with separate excel sheet or paper, but with our Enquiry management system Directors/Managers can view in one page with each division Dash Board and charts on your finger tips.

Are you still using excel to manage your sales leads?

IIS CRM is simple, affordable and ready to use sales lead management that helps you provide all the required information easily at your finger tips, thus letting you respond to customers/prospects quickly, focus on important activities such as working on strategy to improve sales, building strong relationship with your customers or prospects, generating more leads and focus on marketing where to invest (Like Newsletters, paper Adds, Website, etc.

Manage your enquiries in Four easy steps

   Enquiry

   Product details

   Follow-up

   Closure Details         

Comprehensive Enquiry and Follow-up details

Captures complete enquiry details such as contact information, source of enquiry, region, source of Segments and other demogrIISic factors. Gives you complete trail of follow-ups done and the documents shared with the customers/prospects and be approved by the Managers through very short period.

Respond quickly to customers

Get Over Due Task for important timely follow-up with prospects/customer.

Effective team management

Team creation lets you keep yourself updated with enquiries, followups of your team members it also helps you plan and measure your team performance for the coming future month or year.

Helping you with direct marketing

Send SMS and Mail from IIS CRM to improve communication with your prospects and also keep them informed about offers or any other information by sending them email/sms.

Easy access to documents exchanged from customer

Attach documents exchanged with prospects such as quotation, Performa invoice, brochure, MOM (Minutes of meeting), Official documents etc with every follow-up.

Manage Channel Sales

IIS CRM Access helps you manage channels sales and let you access your data anywhere, online at anytime even while you are traveling.

In-Depth Reporting Capability

The comprehensive reporting in IIS CRM lets you assess enquiries generated for the product, segments; region etc .Board of Directors/Managers can also analyze the Enquiry and sales Dash Board, which has commodities sold, over all individual sales performance, Average limit to close a Enquiry, employee performance and so on. The reporting interface provides the flexibility to slice and dice the data as per your need and even allows you to build customized report into excel, pdf, for further MIS and forecasting.

Easily Migrate your existing Data

It's very simple to migrate your existing data into IIS CRM via excel. IIS CRM supports predefined excel formats thus reducing the time taken for migration.

IIS CRM is available in various editions to give you a wider choice to select the appropriate editions suitable for your business needs. It can be used by any industry to manage their sales lead effectively. IIS CRM can be accessed across geogrIISies which is helpful for managing channel sales (own sales force, dealers, retailers, direct marketing, etc.)