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Retail Industry
Success in the retail industry requires that businesses have insight into customer behavior, sales trends, and the ability to streamline the product fulfillment process. We offer proven experience with big data analytics to help businesses improving sales funnel efficiency, improve competitive intelligence, and lower inventory costs – leading to increased revenue. Our team can help architect and implement a customized IT roadmap aligned with your company’s unique business goals

Today’s retailers face a new breed of customers-and a new set of IT challenges. With more consumers comparing and buying products and services in stores, online and via mobile devices, they expect retailers to provide fast, consistent and seamless 24/7 service across all channels. And if your organization can’t deliver, another retailer is just a click away

To thrive in this new environment, retailers must find new ways to enhance the customer experience in their stores and online, and respond rapidly to changes in the marketplace. But without emerging technology expertise and a robust infrastructure that connects all customer touch points, many retailers struggle to find ways to strengthen relationships and grow their business.

At India Infosoft, we help retailers develop best practices and develop a technical lead. By transforming their technology to take advantage of the latest in mobile, social and analytics, retailers can get a full 360 degree view of their customers, and figure out how to best serve them across the entire purchase process. Utilizing a state-of-the-art backend order management system can also improve operational efficiencies to achieve faster time-to-market, improve order fulfillment and encourage collaboration between stores and supply chain partners.

India Infosoft's key solutions for Retail Industry include:
  • Social medial solutions for lead generation, cross sell and upsell
  • Mobile and social media solutions to strengthen the community
  • Campaign to cash and marketing solutions
  • Data warehouse solutions
  • CRM and customer analytics system
  • Web store, and fulfillment solutions
  • E-commerce/E-Business System Development
  • Content Management and/or Archiving System Development
  • Store operations solutions (warranty, item performance, point of sales…)
  • Budgeting solutions

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